tajbee Frequently Asked Questions

Creating a tajbee account takes less than two minutes. Visit the tajbee website, click the registration link, and fill in your mobile number, a secure password, and your date of birth. You must be 21 or older to register. Once submitted, you will receive an OTP on your registered mobile number to verify and activate your account.

tajbee requires a valid government-issued photo ID for account verification — a National ID card (NID), passport, or driving licence are all accepted. You may also be asked to submit a selfie alongside your document to confirm identity. Verification is typically completed within 24 hours of submission.

A tajbee account may be locked after multiple failed login attempts, pending identity verification, or if our security systems flag unusual activity. If your account is suspended, contact [email protected] with your registered mobile number and a brief description of the issue. Our team will review and respond within one business day.

Yes, registered mobile numbers can be updated on tajbee, but the process requires identity verification to prevent unauthorised changes. Contact our support team at [email protected] and request a mobile number change. You will be asked to verify your identity before the update is applied to your account.

To permanently close your tajbee account, email [email protected] with the subject line "Account Closure Request". Any remaining balance will be processed for withdrawal to your registered payment method before the account is deactivated. Please note that account closure is different from self-exclusion — if you are struggling with gambling, self-exclusion may be more appropriate.

bKash deposits on tajbee are credited to your account balance within minutes in most cases. The process is near-instant once the transaction is confirmed on the bKash network. If your deposit has not appeared after 15 minutes, take a screenshot of your bKash transaction confirmation and contact [email protected] for assistance.

The minimum deposit on tajbee is ৳200 BDT. This applies across all supported payment methods including bKash, Nagad, Rocket, and Upay. There is no upper cap on deposits, though large deposits may require additional verification in line with our responsible gaming and anti-money laundering policies.

The minimum withdrawal amount on tajbee is ৳500 BDT. Withdrawals are processed to the same payment method used for your most recent deposit. For bKash, Nagad, Rocket, and Upay withdrawals, the processing time is typically 1–24 hours. Bank transfer withdrawals to Dutch-Bangla Bank, BRAC Bank, IBBL, or Sonali Bank may take up to 3 business days.

tajbee does not charge platform fees on standard deposits or withdrawals. However, your payment provider — for example bKash or Nagad — may apply their own transaction charges as per their standard fee schedule. tajbee has no control over third-party provider fees and recommends checking your provider's current fee structure before transacting.

Yes, tajbee supports Nagad and Rocket as deposit and withdrawal methods alongside bKash and Upay. All four mobile financial services are fully integrated into the tajbee payment system. Simply select your preferred provider in the deposit or withdrawal section of your account and follow the on-screen instructions.

Withdrawal delays on tajbee are most commonly caused by a pending KYC verification, an unmet wagering requirement on a bonus, or a high-volume processing period. If your withdrawal has been pending for more than 24 hours, contact [email protected] with your account details and transaction reference number for a status update.

tajbee offers a wide range of cricket betting markets covering BPL (Bangladesh Premier League), IPL, T20 World Cup, ICC tournaments, and international matches featuring the Bangladesh Tigers. Available markets include match winner, top batsman, top bowler, total runs, over/under, and in-play live betting during active matches.

Yes, tajbee supports live in-play betting on cricket matches. Odds update in real time as the match progresses, and you can place bets on outcomes such as next wicket, runs in the next over, and match result at any point during a live game. A stable internet connection is recommended for the best in-play experience.

tajbee hosts hundreds of slot titles from leading providers including Pragmatic Play, NetEnt, and Microgaming. The slots library includes classic 3-reel games, modern 5-reel video slots, and high-volatility jackpot titles. New games are added regularly. You can browse the full slot catalogue from the Slots section of the tajbee platform.

Yes, tajbee is fully optimised for mobile play and works seamlessly on Android and iOS devices via your mobile browser — no app download is required. The platform is designed for the mobile-first Bangladesh audience, with fast load times on 4G and even 3G connections common across Dhaka, Chittagong, Sylhet, and other cities.

RTP varies by game title, but most slots on tajbee from providers like Pragmatic Play and NetEnt carry an RTP between 94% and 97%. The RTP for each individual game is published by the provider and can typically be found in the game's information or help section. Higher RTP does not guarantee winnings in any single session — it is a long-run statistical figure.

tajbee offers a welcome bonus to newly registered and verified players on their first deposit. Bonus details including the match percentage, maximum bonus amount, and minimum qualifying deposit are published in the Promotions section of the platform. All bonuses are subject to wagering requirements that must be met before winnings can be withdrawn.

A wagering requirement specifies how many times you must bet the bonus amount before any associated winnings can be withdrawn. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place a total of ৳20,000 in bets before withdrawing. Wagering requirements are standard across the industry — always check the specific terms attached to each tajbee promotion.

Yes, tajbee bonuses have an expiry period within which the wagering requirement must be completed. The specific expiry window varies by promotion and is stated clearly in the bonus terms at the time of claiming. Unused bonus funds that have not met wagering requirements are forfeited when the expiry date passes.

tajbee operates a loyalty program that rewards active players with points for eligible bets placed on sports, casino, and slot games. Points can be redeemed for bonus credit or other rewards. Regular players may be invited to VIP tiers offering personalised bonuses, higher withdrawal limits, and dedicated account management. Check the Promotions section for current loyalty program details.

tajbee operates as a safe and reliable platform using SSL encryption to protect all data transmitted between your device and our servers. Player funds are held in segregated accounts, and all games are supplied by certified third-party providers with independently audited Random Number Generators (RNGs). tajbee's security practices meet international standards for online gambling platforms.

The minimum age to register and play on tajbee is 21 years. This applies to all product categories including sports betting, live casino, slots, and crash games. tajbee verifies player age during the account verification process using government-issued ID. Accounts found to belong to persons under 21 are closed immediately and all funds are returned.

To self-exclude from tajbee, navigate to the Responsible Gaming section of your account settings and select the self-exclusion option, choosing a period between 6 months and 5 years. Alternatively, email [email protected] with the subject "Self-Exclusion Request". During self-exclusion, your account is fully deactivated and all marketing communications are stopped immediately.

Yes, tajbee allows you to set daily, weekly, or monthly deposit limits directly from your account settings under the Responsible Gaming section. Limit reductions take effect immediately. If you wish to increase a limit, a 24-hour cooling-off period applies before the increase becomes active — this gives you time to reconsider before raising your spending cap.

You can reach tajbee customer support by emailing [email protected]. Please include your registered mobile number and a clear description of your query or issue in your message. Our team aims to respond to all enquiries within 24 hours. For responsible gaming concerns — such as setting limits or requesting self-exclusion — we prioritise responses and typically reply within a few hours.